COVID-19 Frequently Asked Questions:
April 10th, 2021
Q. Are you open for dine in?
A. Yes. We are open for dine in at 50% capacity.
Q. How much is 50% capacity at Rae's Bistro?
A. At Rae's 50% capacity translates to 44 guests in the building at a time. Roughly 22 tables of 2 guests. We have lots of room for everyone.
Q. Do we have to be from the same household to dine in?
A. Yes. The current public health order only allows you to dine with guests from your same household.
Q. How will you verify my guests and I are from the same household?
A. As per the current public health order we are required to check ID at the door or have you and your party sign a government issued declaration. Please note a fraudulent declaration can result in personal fines to you and your party.
Q. Can we pop in for alcohol beverages only?
A. No. The current public health orders requires you order a meal with purchase of any alcohol beverages. Violating the order could result in a $5,000 fine to Rae's Bistro.
Q. What is the definition of a meal?
A. A meal is 2 unique components. Ex) Burger and fries, pizza, wings and fries, soup and salad, a steak dinner, beet chips with dip, etcetera......
Q. Is there a curfew on dine in service?
A. Yes. The current heath order requires all guests vacate a restaurant by 10pm. We will be offering our take out and delivery service until 11pm on Friday and Saturday.
Q. Where can I view the current public health orders?
A. Click HERE for the current public health orders.
Q. Do I need a reservation?
A. No. We are saving half our capacity for walk in guests.
Q. Are you taking reservations?
A. Yes. We are offering half our capacity for reservations.
Q. What are your busiest times?
A. We expect 6:00PM - 8:00PM to be our busiest times. If you want to avoid other diners we recommend you come before or after rush.
Q. Do you offer happy hour?
A. Yes. We have an amazing Rae's Happy Hour 2pm-5pm and 9pm to close, and ALL DAY SUNDAY! Another wonderful reason to come for early dinner.
Click HERE for our whole happy hour menu.
Q. Does Happy Hour apply to take out?
A. No. Happy Hour is available to our dine in guests only.
Q. Do you still offer Rae's delivery service?
A. No. We have seen an extreme drop off in demand once we reopened for dine in. At this time delivery is no longer a viable program. We have successfully transitioned all of our delivery team to the service floor.
Q. Do you offer take out "reservations"?
A. Yes and No. We do offer same day time slot preorders for take out. We do not offer preorders any more in advance than same day.
Q. What is a same day time slot preorder?
A. It allows you to call earlier in the day and preorder delivery or take out for a specific time that evening. We do have limited time slot preorders available. They are offered on a first come first served basis.
Q. Can I order Rae's through Skip The Dishes?
A. No. You can only order Rae's direct over the phone. We have a team of highly skilled operators ready to get you set up with a take out order.
Q. Can I order alcohol for take out?
A. Yes. We offer wine, craft beer and sangria for take out. Your order must have a food component and government ID is required to accept takeout of the alcohol.
Q. Do you sell whole cakes?
A. No. Due to limited oven space and working hours we cannot offer whole cakes at this time. It is our number one request from guests. If anything changes we will be sure to announce it on Instagram, Facebook and our website.
Q. Do you offer contactless curbside pickup?
A. Yes. We curbside the majority of our take out orders.
Q. What forms of payment do you accept?
A. Cash, Debit, American Express, Visa, Mastercard, Diners Club and Discover.
Q. Are you accepting gift cards?
A. Yes. We accept and sell our credit card style gift cards. They have no expiry date. You can even have one mailed out as a gift.
Q. Do you accommodate allergies?
A. Yes. We create all our sauces, dressings and dishes from scratch. We are confident we can safely serve our guests with allergies.
Q. Are you fully accessible?
A. Yes, with notice. Please let us know in advance if you have any accessibility requirements for your group. We will happily make you a reservation. CALL and speak to Danny or Jill to make arrangements.
Q. What is the largest group you can accommodate?
A. We can accommodate groups of up to 5 guests.
Q. What if I have more than 5 guests?
A. We can split your party into two separate tables.
Q. Do I have to wear a mask in your restaurant?
A. Yes and no. You will have to wear a mask whenever standing up or walking around. Once you are seated you can remove your mask at the table for the duration of your visit.
Q. What if I don't own a mask?
A. We provide complimentary masks for you at the door.
Q. Do you need our contact information?
A. Yes. Manitoba Health requires we obtain every guests contact information. This information is not used for marketing and will be permanently destroyed after 21 days.
Q. When will you open for full capacity?
A. We are awaiting public health orders from the government of Manitoba on this matter.