COVID-19 Frequently Asked Questions:

November 2nd, 2020

Q. Are you still open for dine in?

A. No. Manitoba has enacted Code Red response level restrictions for Winnipeg. All restaurants are closed for dine in until no sooner than November 16th, 2020.

Q. Will you reopen for dine on November 16th?

A. If Manitoba removes Code Red response level restrictions we plan on reopening November 16th, 2020. Rae's will not reopen for dine in until the Manitoba government deems it is safe to do so.

Q. Do you still offer takeout and delivery?

A. Yes. We still offer the five star takeout and delivery service you have grown to love.

Q. What time does your delivery service start?

A. Our delivery service starts 30 minutes after our daily opening time.

Q. Can I order Rae's through Skip The Dishes?

A. No. You cannot order Rae's on any delivery application. We employ our own team of delivery drivers, take out operators and expeditors. It's important to us to continue to employ and support every member of the Rae's family during shut down.

Q. Can I order alcohol for delivery?

A. Yes. We offer wine, craft beer and sangria for takeout and delivery. Your order must have a food component and government ID is required to accept delivery or takeout of the alcohol.

Q. Do you offer curbside pickup?

A. Yes. Curbside can be arranged upon request.

Q. Do you offer contactless delivery?

A. Yes. We also offer tap on site for debit cards.

Q. What forms of payment do you accept?

A. Cash, Debit, American Express, Visa, Mastercard, Diners Club and Discover.

Q. Are you accepting gift cards?

A. Yes. We still accept and sell our credit card style gift cards. They have no expiry date and you can even have one delivered or mailed out as a gift.

Q. Do you accommodate allergies?

A. Yes. We create all our sauces, dressings and dishes from scratch. We are confident we can safely serve our guests with allergies.

COVID-19 Frequently Asked Questions:

Prior to November 2nd, 2020

Q. Are you accepting reservations?

A. No. We do not accept reservations. There is one exception. Please see below.

Q. Are you fully accessible?

Yes, with notice. Please let us know in advance if you have any accessibility requirements for your group and we will happily make you a reservation.

Q. Do you have a time limit on seating?

A. Yes. We have a 2 hour time limit per group during peak hours.

Q. What is the largest group you can accommodate?

A. Phase 4: Code Orange allows us to accommodate groups of up to 5 guests.

Q. What if I have more than 5 guests?

A. We can split your party into two separate tables.

Q. Do I have to wear a mask in your restaurant?

A. Yes and no. You will have to wear a mask whenever standing up or walking around. Once you are seated you can remove your mask at the table for the duration of your visit.

Q. What if I don't own a mask?

A. We provide complimentary masks for you at the door.

Q. Do you need our contact information?

A. Yes. Phase 4: Code Orange requires we obtain one guests contact information per group. This information is not used for marketing and will be permanently destroyed after 21 days.

Q. When will you open for full capacity?

A. We are awaiting public health orders from the government of Manitoba on this matter.

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